About the Role

We are looking for a passionate and experienced Microsoft 365 & Copilot Trainer to join us. You will be responsible for delivering high-quality training on Microsoft 365 applications and digital workplace tools, including Copilot.

Key Responsibilities

• Design and deliver structured training programs for users on Microsoft 365 and Copilot.
• Apply adult learning methodologies to enhance knowledge transfer and workplace adoption.
• Customize training content to meet business requirements and learner needs.
• Guide participants in practical application of Microsoft 365 tools including SharePoint, OneDrive, Teams, and Microsoft Purview.
• Demonstrate the use of Microsoft Copilot for task automation, data evaluation, and policy implementation.
• Collaborate with internal stakeholders to assess training effectiveness and continuously improve learning programs.

Job Requirements

• Bachelor’s degree in Information systems, IT Management, Business IT, or related disciplines.
• Minimum 3–5 years of relevant professional experience in data management, IT administration, information governance, and/or digital workplace solutions using Microsoft 365.
• WSQ Advanced Certificate in Learning and Performance (ACLP) or ACTA is mandatory.
• Preferred: Microsoft 365 certifications such as:
• Microsoft 365 Certified: Fundamentals (MS-900)
• Modern Desktop Administrator Associate
• Enterprise Administrator Expert

• Prior experience in delivering WSQ or competency-based structured training programs.
• Proficient in both in-person and virtual training environments, with strong facilitation and engagement skills.
• Solid understanding of adult learning principles and instructional design.
• Demonstrated experience in using Copilot for automation and insights.